AML Platform for national gaming operator
Implementation of an integrated anti-money laundering platform that reduced due diligence times by 70%.
The Challenge
The operator manually managed thousands of AML cases every month, with fragmented processes across different systems and risk of non-compliance with stringent ADM regulations.
The Solution
We implemented SmartAML, our integrated platform, with automated workflows, integration with existing management systems, and automatic reporting to ADM and UIF.
The Challenge
The operator, one of Italy’s leading concessionaires, managed over 15,000 AML cases per month through predominantly manual processes. Documentation was scattered across emails, Excel spreadsheets, and various applications.
Key issues included:
- High processing times for each case
- Risk of human errors in compilation
- Difficulty in ensuring regulatory compliance
- Lack of real-time visibility on case status
The Solution
We implemented SmartAML configured to the operator’s specific needs:
Digitized Workflow
Each case follows a predefined flow with automatic validations, escalations, and notifications. Operators have personalized dashboards with their assigned cases.
System Integration
SmartAML was integrated with the point-of-sale management system, the cash system, and the customer database. Data flows automatically without duplicate entries.
Automatic Reporting
Periodic reports for ADM are automatically generated in the required format. SOS reports are prepared with all necessary data.
The Results
The implementation brought tangible benefits:
- 70% reduction in average case processing times
- Zero sanctions from ADM since system launch
- Complete audit trail of every operation
- Positive ROI in 18 months
Technologies Used
"SmartAML has transformed our anti-money laundering management. What used to take hours now completes in minutes, with complete traceability."